Customer Testimonials
For over 100 years, Upper Midwest industrial buyers — CNC shops, foundries, fabricators, mining operations, and industrial facilities — have relied on Mars Supply for cutting tools, MRO supplies, vending programs, and same-day delivery. Here’s what our customers have to say.
AutoCrib Vending & Inventory Management
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“Mars Supply did an audit of our safety supply management process and helped us set up a vending and keep-fill supply system. Now we don’t have to take inventory each week, unpack boxes, or dedicate resources to receive product and place it on inventory shelves. We are saving time and money thanks to Mars Supply!” — Justin Fread, Pier Foundry |
“The Autocrib has been a big time saver for the staff because the machine tells Mars when it is getting low on a product, our employees do not have to manage and worry about restocking. The items in the machine are picked by the end user, and a yearly review is held to see if all items are moving in and out on a constant basis or whether we should put another product in the machine that might move more.” — Ted Erickson, Komatsu Mining Corp. Group |
“Mars Company has been a go-to supplier of ours for many years. They have a wide range of products and keep prices competitive. The AutoCrib Vending system with SMS has provided an endless inventory of key items for our shop as well as accountability for our purchasing and accounting departments. Mars has fantastic sales and customer service teams that exceeds our expectations by looking for solutions to any question or product we want to source.” — Dawn Dreinking-Brunner, Mold-Tech, Inc. |
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“The items in our Auto-Crib are picked by the machinist, and a yearly review is held to see if all items are moving in and out on a constant basis or whether we should put another product in the machine that might move more. It is an incredible tool that has allowed us a significant cost savings! This tool management system has been a big time saver for the staff because the machine tells Mars when it is getting low on a product. Our employees do not have to manage and worry about restocking. Big thanks to Mars and their dedicated tooling team!” — Mike Morsch, Integrity Tool |
“Mars Supply has done wonders for Machining Specialists over the years but what they’ve done for me recently has truly streamlined my process of buying tooling and other supplies. Mars installed a new customer managed inventory supply program and outfitted me with an iPad, scanner, and labels to make my ordering a breeze. We’re a smaller company which means we all have to wear a lot of hats to accomplish our goals and by taking time out of my tool ordering process, Mars Supply has done just that for us. A big thanks to Craig Hammond, Andrew Watters and Pete Naleid and the rest of the inside staff for getting us to our goals!” — Todd Olson, Machining Specialists |
“Mars built a new barcode scanning system to fit our needs. Their new iPad fits comfortably in your hand while using the scanner to scan barcodes. I can then easily look at the item on the iPad and enter the correct quantity — something I could not do before. I then proceed to my checkout and order is sent to my Supervisor for approval. We use a blanket P.O. and are billed on one combined invoice at the end of each month.” — Craig Hadley, Syntegon |
Same-Day Delivery & MRO Supply Programs
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“We have enjoyed the Mars Supply keep-fill program for over five years. Their service is excellent. We currently receive weekly deliveries of hundreds of MRO supplies. We are billed monthly with consolidated invoicing (eliminates a lot of POs). They are really on top of their game!” — Mike Lofald, Amsoil |
“Mars Supply is our go-to when we need something fast!!! With daily deliveries around the Twin Cities, I can put an order in for anything in stock before 9:00AM and have them delivered to our back door by noon. Could not ask for quicker service!” — Kevin King, A-1 Engineering |
“Our sales rep, Brad, answers the call every time. Even when he’s been on vacation. Their same day courier is an extremely valuable service, and has bailed us out more than once. Our machine shop, welding/fab shop, and service department rely on Mars. They have the inventory of a huge warehouse, but they communicate and have the personal touch of a small company. I promise the Mars team can make a difference for any shop.” — Travis Michels, Speedwerx, Inc. |
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“We have been working with Mars Supply for many years. We are very pleased with their sales people and their dedication to providing us prompt service and attention to our tool procurement needs. We use their Tool Repair Service for all our power tools and hydraulic tools. Plus, they consolidate our orders with a weekly delivery service that saves us time and money.” — Matt Maas, Turbine Pros |
Cutting Tools & Technical Expertise
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“I order quite a few cutting tools and inserts from Mars, and I feel that their support is top notch. Their tooling suggestions work great and often it’s less expensive than what we paid at a different company. They’re very quick to respond. I’d go as far as to say they’re like a friend because they’re so personable with everything.” — James Lindeman, Pro-Cise, Inc. Fabricating & Machining Solutions |
“The technical knowledge at Mars Supply has been really helpful in keeping our projects moving, we’re constantly asking what we can do to reduce costs and improve productivity. Whenever we have a question or problem, we can rely on Mars to help us out.” — John Nelson, Protofab Engineering |
“The team at Mars is off the charts. My salesman, Brad Meehan, goes above and beyond to make sure our shop is operating at a high level. From the sales team to the crew taking the orders, they are very knowledgeable and help get you the correct tooling and supplies to keep us going and up-to-date with all the latest technology. Mars Supply is your go-to company for all your shops needs.” — Brent Owens, Technical Machine, Inc. |
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“I have been dealing with Mars Supply for many, many years. The sales department goes above and beyond in helping me find the right tooling for the jobs we are running. If I have a problem, all I need to do is give them a call and they are there to help.” — Renee Seydow, M & L Industries |
Service, Relationships & Going Above & Beyond
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“I would like you to know that my experience with all of the people that I work with at Mars has been remarkable! We’re a very busy company and, more often than not, short staffed. I’ve found the response time to be as convenient as having someone, right here, to handle a task for me. My whole Mars team will help with making every detail, from accounting to delivery, work smoothly for us. The transition through the pandemic for orders and deliveries made Mars the best company that I dealt with. In my 30 years, I’ve dealt with many companies and Mars is second to none!” — Cher Lohmiller, S & S Cycle |
“I trust Craig (Mars Sales Rep) to keep our supply stocked adequately. Not only has he proven to do it well for us here, but he also managed inventory at my previous employer — gotta be 20+ years total! We order through Mars Supply not only because of them being competitive, but also the great customer service. This goes for Craig and the rest of your staff. I appreciate you offering to drop things off when we are in a pinch, great example of going above and beyond!! Normally, I wouldn’t say these things about or to any supplier, but the service being provided is above and beyond and should be noted.” — Chris McCabe, Atscott Mfg. |
“I enjoy working with Mars Supply because of the competent sales team. Mars also offers service with a personal touch, which is very nice.” — Sid Gunther, Sun Country Airlines |
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“I’ve worked with Hammond / Mars Supply for many years. You guys are a great company. Brad has been very helpful to us and has gotten us through some tight spots.” — Meghan Rukes, Unlimited Welding & Fabrication |
“I’m impressed with all the improvements going on with Mars Supply currently with the website, etc… I think it will make things easier for everyone. Technology is amazing and the way Mars Supply is leveraging is benefiting us — the customers. Craig (my sales rep) is pretty amazing, as well. Super good guy and always so very helpful!” — Jason Falk, CG Hill |
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Serving Upper Midwest industrial facilities since 1924 — New Brighton, Duluth, and Winona.
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